BOOKING PROTECTION
What to expect during disruptions
Travel plans can change due to schedule updates, cancellations, or document issues. Review terms before booking so decisions are clear if a disruption happens.
- Refund eligibility is based on fare rules, supplier rules, and booking conditions.
- Processing timelines can vary by airline, hotel, or third-party supplier.
- Keep your booking reference, payment proof, and communication records ready.
- For urgent departure changes, contact support immediately for fastest options.
For full legal terms, see Terms and Conditions and Refund Policy.